About Freedom Swap
What is Greatiby Freedom Swap?
Greatiby Freedom Swap is a fast and convenient cryptocurrency exchange service that allows users to swap one cryptocurrency for another without the need for a traditional trading interface. We support a wide range of digital assets and provide competitive market rates through our liquidity partners.
How does Freedom Swap work?
When you initiate a swap, Greatiby automatically sources the best available rate from its liquidity providers and exchange partners. Once your deposit is confirmed on the blockchain, the exchanged cryptocurrency is sent directly to your specified recipient wallet.
Why should I trust Greatiby Freedom Swap?
Security, transparency, and user experience are at the core of Greatiby Freedom Swap. Transactions are processed through trusted liquidity providers and protected by risk-monitoring and compliance systems designed to help safeguard users from fraud and illicit activity.
Swap Process
How fast are swaps processed?
Most swaps are completed within 5 to 30 minutes. Processing times may vary depending on blockchain network congestion, asset type, confirmation requirements, liquidity availability, and transaction size.
What is a cryptocurrency wallet address?
A cryptocurrency wallet address is a unique string of letters and numbers used to receive digital assets. Each cryptocurrency has its own wallet format and network requirements.
How do I get a wallet address?
To receive cryptocurrency, create a wallet using a trusted wallet provider that supports the asset you wish to receive. Once your wallet is created, you will be assigned a receiving address.
Important: Never share your private key or recovery phrase with anyone. Greatiby will never request your private keys.
What is a recipient wallet address?
The recipient wallet address is the destination wallet where your exchanged cryptocurrency will be delivered after the swap is completed.
What is a transaction hash (TXID)?
A transaction hash, also known as a TXID, is a unique identifier assigned to a blockchain transaction. It can be used to track and verify the status of your transaction on the blockchain.
Can I cancel a swap after sending funds?
No. Blockchain transactions are irreversible. Once cryptocurrency has been sent to the provided deposit address and confirmed on the blockchain, the swap cannot be cancelled.
Please verify all transaction details carefully before sending funds.
Rates & Fees
Why is the final amount different from the estimated amount?
Cryptocurrency markets are highly volatile. The final amount received may differ slightly from the estimate due to market price fluctuations, network conditions, liquidity availability, and blockchain fees between the time the quote is generated and the time the transaction is executed.
What fees are charged during a swap?
The final exchange amount may include:
Blockchain network fees for the deposit transaction.
Blockchain network fees for sending the exchanged asset.
Liquidity provider trading fees.
Network routing and processing costs.
All applicable fees are considered when calculating your exchange estimate.
Transaction Delays
Why is my transaction taking longer than expected?
Transaction delays may occur due to:
Blockchain network congestion.
Delayed network confirmations.
Liquidity provider processing delays.
Temporary wallet maintenance.
Security or compliance reviews.
Technical issues affecting supported networks.
If your transaction is significantly delayed, please contact Greatiby Support.
Supported Assets
Is there a minimum swap amount?
Yes. Minimum swap amounts vary by cryptocurrency and network. The minimum amount will be displayed before you confirm your swap.
Is there a maximum swap amount?
In most cases, there is no fixed maximum limit. However, large transactions may be subject to additional compliance reviews and liquidity availability.
What happens if I send an unsupported cryptocurrency?
Sending an unsupported asset, incorrect token, or funds via an unsupported network may result in permanent loss of funds. Greatiby cannot guarantee recovery of unsupported deposits.
Always verify the selected asset and network before sending funds.
Exchange Rates
What is the estimated exchange rate?
The estimated exchange rate reflects current market conditions when the quote is generated. Due to market volatility and blockchain confirmation times, the final executed rate may differ slightly.
Registration & Verification
Do I need to create an account to use Freedom Swap?
No. Freedom Swap is designed to offer a simple swap experience without requiring a separate trading account.
However, all transactions are subject to automated risk screening and compliance monitoring.
Can I be asked to complete KYC verification?
Yes. Although most swaps are processed without additional verification, certain transactions may be flagged by our risk management systems.
In such cases, Greatiby may request:
1. Government-issued identification.
2. Selfie verification.
3. Proof of wallet ownership.
4. Proof of source of funds.
5. Additional compliance documentation.
Verification requests are reviewed individually and are performed to comply with applicable AML, CTF, sanctions, and regulatory requirements.
What happens if my transaction is flagged?
If a transaction is identified as potentially high-risk, it may be temporarily placed on hold while our compliance team conducts a review. Once the review is completed and any required documentation is approved, the transaction may proceed or be handled according to applicable compliance requirements.
What happens if I refuse verification?
If requested verification is not provided, Greatiby may be unable to complete the transaction. Depending on the circumstances and applicable regulations, funds may be returned to the originating wallet address after applicable network fees have been deducted.
Is Freedom Swap safe to use?
Yes. Greatiby employs security, compliance, and risk-monitoring systems to help protect users and maintain a safe cryptocurrency swapping environment.