Last Updated: 1st August, 2025

Welcome to Greatiby Limited. By accessing or using our website, mobile application, or any of our services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

1. Introduction

Greatiby Limited (“Greatiby”, “we”, “our”, or “us”) is a cryptocurrency exchange platform that allows users to sell cryptocurrency and receive Naira payments instantly. Our services are accessible via www.greatiby.com and any related platforms we operate.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms, along with our Privacy Policy. If you do not agree, you must stop using our services immediately.

Greatiby KYC/AML Policy

At Greatiby, we are committed to providing a secure, transparent, and compliant cryptocurrency platform for all users.

As part of our commitment to preventing fraud, money laundering, terrorist financing, sanctions violations, and other illicit activities, Greatiby maintains Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures in accordance with applicable laws, regulations, and industry best practices.

Our KYC/AML process helps protect both our users and the integrity of the cryptocurrency ecosystem by ensuring that transactions conducted through our platform are legitimate and compliant with regulatory requirements.

While Greatiby offers fast and convenient crypto services, certain transactions may be subject to additional compliance reviews. In cases where a transaction is identified as high-risk, suspicious, linked to sanctioned entities, stolen funds, fraudulent activity, or other prohibited conduct, we may request additional verification or documentation from the user before processing the transaction.

By completing our KYC requirements, users help demonstrate the lawful ownership and source of their funds, enabling us to maintain a safe and trusted environment for everyone who uses the Greatiby platform.

Greatiby reserves the right to review, suspend, delay, reject, or report transactions where required by law, regulatory obligations, or our internal compliance policies.

Our goal is to ensure that Greatiby remains a secure platform where users can confidently buy, sell, swap, and manage their digital assets while meeting the highest standards of compliance and security.

2. Eligibility

To use our services, you must:

Be at least 18 years old.

Have the legal capacity to enter into a binding agreement.

Comply with all applicable laws and regulations in your jurisdiction.

3. Our Services

Greatiby provides:

Cryptocurrency-to-Naira exchange services.

Instant payments to verified bank accounts in Nigeria.

Customer support for all verified transactions.

We do not:

Offer investment advice or portfolio management.

Guarantee profits or returns.

Engage in speculative trading on behalf of users.

4. Account Registration & Verification

You may be required to create an account and provide accurate personal details.

We use identity verification (KYC) processes in line with Nigerian regulations.

You must provide truthful and accurate information. Providing false or misleading information may result in account suspension or closure.

5. Transactions

All cryptocurrency rates are provided at the time of the transaction and may change due to market volatility.

Once a transaction is confirmed, it cannot be reversed.

Greatiby is not responsible for losses caused by incorrect wallet addresses, delays due to network congestion, or third-party failures.

6. Fees

Our fees are stated on the platform before you confirm any transaction.

Fees may change at any time, but you will always be informed before completing a transaction.

7. Prohibited Activities

You agree not to use our services for:

Money laundering, fraud, or any illegal activities.

Sending or receiving cryptocurrency from sanctioned entities.

Attempting to hack, disrupt, or abuse our systems.

We reserve the right to report suspicious activity to relevant authorities.

8. Limitation of Liability

To the maximum extent permitted by law:

Greatiby is not liable for indirect, incidental, or consequential losses.

We are not responsible for losses due to factors beyond our control (e.g., blockchain delays, banking issues, or market crashes).

Our total liability in any claim will not exceed the total fees paid by you to Greatiby in the 30 days prior to the claim.

9. Intellectual Property

All trademarks, content, graphics, and software used on Greatiby’s platform remain our property and may not be copied or used without written permission.

10. Amendments

We may update these Terms from time to time. Changes will take effect immediately upon posting on our website. Continued use of our services means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be subject to the exclusive jurisdiction of Nigerian courts.

12. Contact Us

If you have any questions about these Terms, contact us at:

Greatiby Limited

Email: info@greatiby.com or support@greatiby.com

Website: www.greatiby.com