Privacy policy

Last Updated: 8th Feb, 2025

At Greatiby Limited (“Greatiby”, “we”, “our”, or “us”), your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, or any of our services.

By accessing or using our services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full name

  • Date of birth

  • Contact details (email, phone number)

  • Residential address

  • Bank account details (for payouts)

  • Government-issued ID (for verification)

1.2 Transaction Information

  • Cryptocurrency wallet addresses

  • Transaction amounts and timestamps

  • Exchange rates used

  • Payment details

1.3 Technical Information

  • Device type and operating system

  • IP address

  • Browser type and settings

  • Usage and activity data on our platform

2. How We Use Your Information

We use the collected information to:

  • Verify your identity and comply with KYC/AML regulations.

  • Process and complete your crypto-to-Naira transactions.

  • Detect and prevent fraud or illegal activities.

  • Communicate with you about your account, transactions, or updates.

  • Improve our website, app, and services.

3. Sharing Your Information

We may share your information with:

  • Regulatory authorities to comply with legal obligations.

  • Payment processors and banking partners to facilitate transactions.

  • Technology and security providers who help operate our services.

We do not sell or rent your personal information to third parties.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

While we strive to protect your data, we cannot guarantee 100% security for information transmitted online.

5. Data Retention

We retain your information for up to (7) seven years to:

  • Fulfill the purposes described in this policy.

  • Comply with legal and regulatory requirements.

  • Resolve disputes and enforce our agreements.

6. Your Rights

You have the right to:

  • Access and review your personal data.

  • Request corrections to inaccurate information.

  • Request deletion of your data (subject to legal obligations).

  • Withdraw consent where applicable.

To exercise your rights, contact us using the details below.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve user experience.

  • Track website usage.

  • Personalize content and ads.

You can disable cookies in your browser settings, but this may affect site functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Greatiby Limited

Email: info@greatiby.com

Website: www.greatiby.com